Skip to content

Privacy Policy

AdaptableAI (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect information you voluntarily provide, including but not limited to:

  • Name, email address, phone number, and company name
  • Account registration and login details
  • Information submitted through forms (e.g., “Tell Us About You” or contact forms)
  • Content you input into the platform, including prompts, documents, or knowledge base materials
  • Communications with us (support requests, emails, feedback)

2. AI-Generated and Processed Data

When using AdaptableAI features (e.g., Chat, Prompt Builder, Personas, Knowledge Base):

  • We process user-provided content to generate AI-assisted responses.
  • We do not claim ownership of your content.
  • AI outputs are generated based on your inputs and platform configuration.

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and improve the Services
  • Personalize AI responses and platform experiences
  • Respond to inquiries and provide customer support
  • Analyze usage to improve performance and features
  • Maintain platform security and prevent misuse
  • Comply with legal and regulatory obligations

4. Sharing & Disclosure of Information

We do not sell your personal information. We may share information only in the following circumstances:

  • Service Providers: Trusted third parties that assist in hosting, analytics, infrastructure, or support services
  • Legal Compliance: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize sharing

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide the Services
  • Fulfill the purposes outlined in this Policy
  • Comply with legal obligations

User-submitted content may be retained as long as your account remains active or as required for legitimate business purposes.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent where applicable

Requests can be made by contacting us using the information below.

8. Third-Party Services

The Services may include links or integrations with third-party services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies independently.

9. Children’s Privacy

AdaptableAI is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

10. International Data Transfers

Your information may be processed or stored in jurisdictions outside your country of residence. By using the Services, you consent to such transfers in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of the Services after changes constitutes acceptance of the updated Policy.